One system of record for how your company actually runs.
Employee hubs, finance views, document control, CRM/workflow surfaces, and project operations — integrated, permissioned, and observable.
Operations platforms are where revenue leaks or compliance breaks — we build with that seriousness.
What “operations-grade” includes.
These are defaults — not upsells.
Role-based access everywhere
Fine-grained permissions, delegation, and break-glass patterns where regulators or clients demand it.
Workflow + audit trail
Approvals, comments, attachments, and immutable history for the moments that end up in disputes.
Document intelligence
Structured metadata, versioning, retention labels, and optional AI extraction for high-volume inboxes.
Financial visibility
Invoices, payment status, and exports that align with your accounting cadence — fewer CSV emergencies.
Project & resource ops
Tasks, milestones, capacity signals, and client communication in coherent views.
Integration fabric
Email, Slack/Teams, ERP/CRM webhooks — with retries, dead letters, and operator dashboards.
When teams stop trusting their tools.
Sales, delivery, and finance see different numbers.
We unify pipelines, delivery milestones, and billing events so customer status is not a matter of opinion.
What stabilises
- Aligned customer timeline
- Fewer revenue leaks
- Cleaner handovers
Contracts and proofs live in inboxes.
Central repositories with approvals, OCR/AI assist where helpful, and search that works across languages.
What stabilises
- Faster retrieval
- Lower compliance risk
- Less manual filing
Operations happen off spreadsheet.
Mobile-friendly tasking, offline-tolerant flows when required, and HQ dashboards that reflect ground truth.
What stabilises
- Higher first-time fix
- Better SLA reporting
- Less duplicate data entry
Operations intensity we are used to.
If your process is mission-critical, we match the tone of the build.
Dispatch & partners
Exceptions, proofs of delivery, and customer comms in one place.
Site + office alignment
RFIs, variations, and approvals with traceability.
Sensitive workflows
Least privilege, logging, and careful handling of PHI boundaries where applicable.
Engagement economics
Utilisation, WIP, and client reporting without shadow spreadsheets.
Boring reliability — on purpose.
Your ops hub should be the least exciting system you own — because it never surprises you.
Apps
- Next.js
- React
- TypeScript
- REST / GraphQL
Data
- PostgreSQL
- Object storage
- Search indices
- ETL hooks
Workflow
- Queues
- Schedulers
- Idempotent jobs
- Human approvals
Security
- SSO-ready patterns
- Audit logs
- Encryption in transit
- Secrets vaults
Land changes without stopping the business.
Shadow current process
We mirror today’s workflow with metrics — where time goes, where errors cluster.
Design the target model
Roles, states, integrations, and reporting — agreed with ops owners before build.
Incremental cutover
Parallel run, imports, and rollback plans so teams are not big-banged into chaos.
Train & observe
Admin training, monitoring dashboards, and a hypercare window while habits form.
Anchors for operations platforms.
Scope depends on modules, integrations, and compliance depth.
Department hub
From EUR 9,000
Single department workflow with documents, approvals, and one primary integration.
- RBAC
- Audit trail
- Imports
- 6–10 week slice
Company operations layer
From EUR 28,000
Cross-team processes, multiple integrations, finance/project views, and admin governance.
- Integration fabric
- Reporting
- Observability
- Training pack
- 12+ week programme
Programme
Custom
Multi-entity rollouts, regulated environments, or phased replacement of legacy ops tools.
- Migration tooling
- SLA
- Runbooks
- Dedicated cadence
Often combined with Custom Software or AI systems — one accountable delivery team.
Weitere Practices im Studio
Operations builds — direct answers.
Is this an off-the-shelf ERP?
No — we integrate with ERP/CRM where they are strong and build the coordination layer your team actually clicks through every day.
Can we start with one team?
Yes. We recommend a bounded first module with measurable KPIs, then expand once workflows stabilise.
How do mobile field teams fit?
We design responsive-first flows and offline-tolerant patterns when connectivity is unreliable.
What about AI?
Where document volume or triage demands it, we add AI with explicit evaluation — never as a black-box replacement for controls.
Turn operational chaos into a system you can audit.
Describe the teams, tools, and spreadsheets involved — we respond with an integration map and a phased plan.
Reply within one business day