Privacy Policy

GXN Services (operated from Lebanon)
Shouman Building Zefta, Nabatieh District, Lebanon
Email: info@cedarsouq.com
Phone: +961 79079390
Website: gxn-services.com

Depending on how you use our website and services, we may collect and process:

• Full name
• Email address
• Phone number (if provided)
• Company information
• Billing information (address, invoice-related data)
• Technical device information
• IP address and browser type (e.g., for security, logs, and access control)
• Authentication/session data (e.g., login and session tokens)
• Contact form submissions and project inquiries
• Uploaded files (e.g., attachments shared in the portal)
• Communication records (e.g., emails and messages within the platform)

You can choose what you provide in forms. Some information is required for certain functions (for example, logging in, sending you responses, or issuing invoices).

Our systems may use technical mechanisms to operate securely and reliably, including:

• Local storage (to store interface preferences such as theme and navigation state)
• Authentication tokens and session management technologies
• Security-related cookies necessary for login and access control
• Internal API communication between browser and server

We do not use these mechanisms to display third-party advertising. If we introduce analytics or marketing tracking in the future, we will update this policy accordingly.

We use authentication systems and encrypted session technologies to secure user access.

Authentication may include:

• JWT sessions
• Credentials-based authentication (email and password)
• Secure authentication cookies

Security logs may include IP address, timestamp, and access-related metadata to detect abuse, prevent fraud, and protect accounts.

GXN Services uses SMTP-based email infrastructure for:

• Transactional emails (confirmations, invitations, notifications)
• Inquiry responses and internal notifications
• Client communication and account-related messages

Transactional emails are typically required to fulfill requests and provide service. You can always reply to our emails to add context or request deletion where applicable.

Certain invoices or payment requests may contain payment links or payment instructions through providers such as:

• Stripe
• PayPal

GXN Services itself does not directly store sensitive payment card information on this website. If you use a third-party payment provider link, the provider processes payment details under its own policies.

This website may include or link to external services such as:

• Google Fonts (site typography)
• WhatsApp links (optional contact method)
• External booking systems (optional scheduling link)
• Embedded content (if enabled on specific pages)
• Third-party communication services (when you choose to use them)

When you click external links, you leave our website and the third party may process your data according to its own policies.

We retain personal data only as long as necessary for:

• Business operations
• Legal compliance
• Security purposes
• Client communication
• Service fulfillment

Retention periods can vary depending on the category of data (for example, invoice data may be stored longer due to legal/accounting obligations).

Depending on applicable law, you may request:

• Access to your data
• Correction of inaccurate data
• Deletion of personal data
• Restriction of processing
• Export of available data

Requests may be sent to: info@cedarsouq.com

GXN Services is operated from Lebanon and may process data internationally. Where required, we take reasonable measures to ensure appropriate safeguards for international transfers.

We implement technical and organizational security measures to protect systems and user data. This may include access controls, encryption in transit, and operational monitoring.

However, no digital system can guarantee absolute security.

GXN Services reserves the right to modify this Privacy Policy at any time. Updates will be published on this page with a revised effective date.