Privacy Policy

GXN Services SARL protects your personal data in line with Lebanese law and GDPR best practices.

Effective date: March 2024

We collect and process personal information only when it is necessary to deliver our services, respond to enquiries, or operate our business. Whenever we rely on consent, you can withdraw it at any time with future effect. Our operations are managed from Beirut, Lebanon, and every project is handled with the quality standards we bring from our German roots.

The data controller is GXN Services SARL, registered in Beirut. We implement technical and organisational safeguards such as encrypted connections, access controls, and regular security reviews to keep your information safe.

Data controller

GXN Services SARL

Beirut Digital District, Building 128

Beirut 2010, Lebanon

Commercial Register Beirut No. 504321

Email: info@gxn-services.com

Phone: +961 790 793 90

Security contact

Security Office
security@gxnservices.com.lb

Encryption

All personal data exchanged with our web properties is protected using TLS 1.2+ encryption.

Personal data we process

  • Contact information (name, email, phone)
  • Business details (company, role)
  • Usage data (logs, device metadata)
  • Contract and billing records

Why we process data

  • Delivering and improving our services
  • Handling enquiries and support
  • Preparing, signing, and fulfilling contracts
  • Analytics, security, and fraud prevention

Legal bases

Consent

For optional features such as newsletters or marketing updates.

Contract

To prepare, sign, and execute agreements or statements of work.

Legal obligation

To comply with Lebanese commercial law, taxation, and cross-border regulations.

Legitimate interest

To secure our infrastructure, improve our services, and prevent misuse.

Cookies and analytics

We use essential cookies to run this website and, with your consent, privacy-friendly analytics to understand how visitors use our content. You can change your preferences at any time via the cookie banner.

Your rights

Access & rectification

Request insight into the personal data we hold and correct inaccurate details.

Deletion & restriction

Ask us to delete data or limit processing where legal grounds allow.

Objection & withdrawal

Withdraw consent at any time or object to processing based on legitimate interests.

Portability

Receive a machine-readable copy of data you provided when technically feasible.

Incident response

We continuously monitor our infrastructure for security risks. Should a data breach occur, we notify affected clients and the relevant supervisory authorities without undue delay, in line with Lebanese law and GDPR guidelines.

Need to reach us?

Email

info@gxn-services.com

Phone

+961 790 793 90

If you believe your privacy rights have been infringed, you may also contact the Lebanese Data Protection Office or your local supervisory authority within the EU.